Frequently Asked Questions

Answers to the most common questions about Aisera Clinic

You can book via:

  • Cash
  • Bank cards (Visa, MasterCard)
  • Kaspi and other mobile transfers
  • Bank transfer for organizations (by contract)

The clinic is located at:
Astana, 14 Zhumeken Nazhimedenov St. View on 2GIS
Convenient parking is available on site.

No, you can come directly. Our doctor will consult you and recommend the best treatment plan.

Yes. We offer over 1,000 types of laboratory tests:
  • General tests (blood, urine, stool)
  • Blood biochemistry
  • Hormones, vitamins
  • Infection tests, including STIs and Hepatitis
  • Immunological and autoimmune tests (ANA, anti-DNA, CRP)
  • Tumor markers (CEA, PSA, CA-125, etc.)
  • Biopsy and tissue histology

Current prices:
  • Ask our administrator
  • Download the price list in PDF from the website - DOWNLOAD PRICE LIST
  • See the “Programs” section
Special check-up packages are also available at reduced prices - DOWNLOAD CHECK-UPS

Yes, we are open on Saturdays:
Mon–Fri: 08:00–20:00
Sat: 09:00–17:00
Sun: 09:00–14:00

Absolutely. You can choose a specialist yourself or ask for a recommendation — we’ll help you find the best doctor for your case.

We provide care for:
  • Recovery after injuries and surgeries
  • Back, joint, and muscle pain
  • Sports injuries
  • Urological, gastroenterological, neurological, and pediatric conditions
Full list — see the “Programs” section.

Yes. We have professional massage therapists and physical therapy instructors. Services include:
  • Therapeutic and sports massage
  • Kinesio taping
  • Personalized rehabilitation programs
  • Manual therapy and kinesiology

  • Doctor’s consultation — 20 to 40 minutes
  • Physiotherapy — 15 to 40 minutes depending on the method
  • Massage and physical therapy — individually, 30 to 60 minutes

Check-ups include:
  • Consultations with relevant specialists (depending on the check-up type)
  • Basic laboratory tests (general, biochemistry, hormones, infections, etc.)
  • Instrumental diagnostics: ultrasound, ECG
  • If needed — additional methods: Holter, 24h BP monitoring, X-ray, expert ultrasound
  • Final report with recommendations
The set depends on the chosen program. You can create a personalized check-up for your needs.

Yes. We send:
  • Test results
  • Discharge summaries and recommendations
  • Doctor’s reports
in a convenient format: paper or electronic (by agreement).

Yes. We have a pediatrician and children’s specialists (neurologist, gastroenterologist, etc.).
Rehabilitation is also available for children with musculoskeletal disorders.

The clinic is equipped to international standards. We have:
  • BTL-6000 Super Inductive System (SIS) – for deep pain relief and muscle stimulation
  • BTL-6000 High Intensity Laser Therapy (HILT) – high-intensity laser for inflammation and pain
  • BTL Shockwave – shockwave therapy for muscle-ligament syndrome and chronic pain
  • BTL-4000/6000 Ultrasound & Electrotherapy – classic physiotherapy (ultrasound, currents, magnetotherapy)
Additional equipment:
  • Ozone therapy – hardware procedures with medical ozone for detox, immune correction, and improved microcirculation
  • PRP therapy – in-house equipment for plasma lifting
  • Intubation devices (duodenal and gastric) – expert level
  • InBody (South Korea) – body composition analysis: muscle mass, fat, water, metabolic age
  • Ultrasound and functional diagnostics – ECG, Holter, 24h BP monitoring, Mindray
  • R-Force anti-gravity treadmill – safe walking and running for rehabilitation, weight loss, and joint unloading